UK Freephone 0800 472 5593.
International +44 1271 336358.
All other enquiries: 0203 865 1739.
Personal information provided by you when ordering products, making enquiries or otherwise, is used to operate the Site, process your order, deliver the services you have requested and inform you of other products or services available from us.
We do not sell, rent, lease make available to or otherwise distribute customer lists to third parties and in no circumstances will your unique personally identifiable information (including your e-mail, name, address, telephone number) be transferred to a third party, unless you give us specific authority to do so.
We keep track of the Web sites and pages our customers visit via or within the Site, in order to determine which of the sites and services are the most popular. This data is used to deliver customised content and advertising.
When you enter our Site, we use your internet protocol ("IP") address to help diagnose problems with our server, to administer the Site, to help identify you and to protect you and us from security breaches of our servers, programs or files. We also have the ability to know what type of operating system and browser software you use and to identify the geographical location of your browser. Your IP address is also used by us to gather broad demographic information and other purposes, such as monitoring visitor frequency.
We may share certain information we gather with advertisers and other partners. The information we share comprises information in aggregate form only. We do not share personal information about anybody unless we have your specific permission to do so.
We may disclose your personal information, without notice, only if required to do so by law or if we believe, in the good faith, that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the Site; (b) protect and defend our rights or property.
We may, occasionally, ask you for further information about you as part of online surveys or if you enter any competition, contest or promotional feature.
We have security measures in place to protect the loss, misuse, and alteration of the information under our control. Should there be a breach in our security we will work to repair any damage done, speedily and immediately upon discovery or notification. We will also endeavour to identify and take action against any person or entity that may be held accountable for such incidents.
The Site contains links to other websites, and you should be aware that we are not responsible for the privacy practices on any other website.
If you wish to know what information we hold on you, please contact us. We will only send this information upon receipt of proof of identification from you and to the address and by such means as may be specified in any request for such information. An administrative charge of £10 will be made for providing any such information that we hold about you.
Should you request details of the information that we hold about you we may require proof of identity. We also reserve the right to refuse to provide visitors with a copy of their personal information, but we will give reasons for such refusal.
If you request us to remove your personal information from our database or you wish us to amend or change the information we hold about you on our database, we will remove or amend any such information on your request.
You may change and modify the information you have previously provided to us or otherwise contact us,
Orders & product Enquiries:
PO BOX 2616
Tel: 0800 472 5593
All Other enquiries:
Wassen International Ltd
We Work Paddington
2 Eastbourne Terrace
Tel: 0203 8651739